MACE 2017 Fall Meeting

Join us in Helena for the 2017 MACE Fall Meeting in Helena at the Radisson Hotel on October 9th and 10th. Our feature speaker is Cathi Hight with Hight Performance Group – one of the premiere chamber consulting groups focused on developing membership. Other speakers include Anna Salick of the U.S. Chamber of Commerce and Bridger Malhum of the Montana Chamber of Commerce.

Interested in this event?

Register here

Keynote Speaker: Cathi Hight

Cathi Hight
Cathi Hight is a kaizen consultant and President of Hight Performance Group and helps organizations of all sizes create “good change” and positive experiences for all stakeholders.

Cathi shares her expertise as an Institute for Organization Management instructor, corporate trainer and coach, keynote presenter and author. She is the developer of the member Retention Kit, a step – by -step- guide for developing member retention strategies and retention rates.
Cathi’s presentations for the MACE meeting include: The VOI is Greater than the ROI of Membership, Reboot Your Board, and Strategies to Improve the Membership Life Cycle.


Monday, October 9

Hosted by Helena Chamber

12:00 pm Opening Lunch

12:15 pm Introduction and Roundtable – What have you done to make a difference at your chamber this past year. (1 min. limit) Bring handouts if you can

1:15 pm The VOI is Greater than the ROI of Membership
Members who ask about their ROI (Return on Investment), don’t see The VOI (Value of Investment) of their membership. Discover the power of VOI and why it means more than ROI, identify the top 12 VOI benefits chambers deliver to stakeholders, and much more in this session.
Facilitated by Cathi Hight – High Performance Group

2:45 pm Break

3:00 Reboot Your Board
How engaged is your board? How do you keep board members accountable? How do you deal with a rogue director? Explore the 10 Commandments that need to be in place to revitalize and strengthen your chamber.
Facilitated by Cathi Hight – High Performance Group

4:30 pm Tips and Tricks for Chamber Events (from ACCE Events Conference)
Mike Mergenthaler – Helena Chamber and Margo Magnant- Big Sky Chamber

4:45 pm Adjourn

5:15 pm Meet out front for bus to Fun and Evening Reception/Dinner

A special evening in Helena for MACE attendees:

Helena author and historian Ellen Baumler invites conference attendees to explore the darker side of Helena’s history in the twilight of a fall evening. This will be a spirited trip (with “spirits” provided to enjoy along the way!) to Helena’s most haunted landmarks. As you visit these special places, Ellen’s blend of storytelling, historical facts, and things that go bump in the night will have you looking over your shoulder, anticipating nightfall, and more. The tour will take you through downtown Helena via Last Chance Gulch, through Helena’s historic neighborhoods and around the Capitol complex.

After the tour, we will enjoy some of Helena’s best cuisine at The Brewhouse Restaurant and then return to the Radisson Colonial for a social in their new stylish lounge.

Tuesday, October 10

8:00 am Breakfast/Business Meeting

9:00 am Strategies to Improve the Membership Life Cycle And Smart Recruiting Key Practices That Retain Members and Improve Your Bottom Line
This is a combination of two of Cathi’s key presentations that will help you and your chamber to recruit members that will renew, increase engagement, meet your membership goals, and increase the bottom line.
Facilitated by Cathi Hight –High Performance Group

10:45 a.m. Break

11:00 am U.S. Chamber Update/Federal Issues
Chris Eyler – U.S. Chamber

11:30 am Legislative Update
Bridger Mahlum – Montana Chamber

12:00 pm Closing Lunch


The Montana Association of Chamber Executives may provide a $150 scholarship or a $250 Butch Ott Memorial scholarship for a chamber attending the MACE 2017 Fall Conference. The Scholarship may be used towards any expense including: hotel, registration, mileage, and meals. Receipts will be required and reimbursements will be made to the chamber.

Elbert E. “Butch” Ott served as the President/CEO of the Billings Area Chamber of Commerce from 1987 to 2004 and was President of MACE in 1993. The Butch Ott scholarship is dedicated to his passion for the chamber

Please complete the information below and email to Dee ( or via fax (406) 442‐2409 by Monday, September 25

VENUE: Radisson Hotel in Helena

The Montana Association of Chamber Executives has reserved a block of 35 rooms for the 2017 Fall MACE Meeting at the Radisson Hotel in Helena for the night of the 9th of October. Rates are:

Single Room – $95
Double Room – $111

The cutoff for these special is on Sept. 18th, 2017. Reserve your room today and be sure to mention you will attending the MACE meeting for your special rate!

Venue Phone: +1 (406) 443-2100

Venue Website:

Thank you MACE 2017 Fall Meeting Sponsors

Cloud Peak Energy, Montana State Fund, NorthWestern Energy, EBMS
Associated Employers, First Interstate BancSystem, Republic Services, Tri-County Implement

Contact Dee

MACE Coordinator
406.442.2405 | Ext. 105

Interested in this event?

Register here